Frequently Asked Questions
What are products BIG GOLD have?
We have small-sized chain in both meter chain and for finished chain, we do as customized orders.
Moreover, we have small-sized findings such as spring ring, lobster lock (rectangle lock), pear shape lock (ew trigger claps), tag chain, ear post and butterfly.
Which karats and colors BIG GOLD produce?
We do 8K to 18K, Yellow, Rose and White.
How’s the gold chain price is calculated?
The price is from the combination of metal price and labor cost for the meter chain. For the finished chain, we add up a cost of finishing. We are really please to explain you more and present how transparent it is. Please contact us for more details.
What’s delivery lead time?
For meter chain, it takes 2-3 weeks.
For finished chain, it takes a week if we have meter chain, and 3 weeks if we don’t.
Does BIG GOLD open for customization of the meter chain?
As we would like to support the customer and the industry. We are quite open for customization , however we also require some quantity, or mold charge to make it happen.
What is the reference price of gold?
We always use Gold London Fix Price from website of KITCO as our reference price of pure gold.You can also check the daily spot price at this link; https://www.kitco.com/gold.londonfix.html
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